Terms and Conditions

Effective Date: 24-08-2024

1. Introduction

Welcome to ArtVilla Academy. By accessing or using our website located at www.artvillaacademy.com (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of the Site and any services or products provided by ArtVilla Academy (“we,” “our,” “us”). If you do not agree to these terms, please do not use the Site.

2. Services and Courses

  • Service Offerings: ArtVilla Academy offers various courses, workshops, and related services as detailed on our Site. Descriptions, schedules, and pricing for each course or workshop are provided and may be updated periodically.
  • Registration and Enrollment: Enrollment in courses and workshops requires completion of the registration process, submission of required documentation, and full payment of applicable fees. Confirmation of enrollment will be sent via email upon successful registration and payment.

3. User Obligations

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Acceptable Use: You agree to use the Site and services for lawful purposes only. Prohibited activities include, but are not limited to, posting or transmitting any content that is unlawful, defamatory, or harmful.

4. Payment Terms

  • Fees: All fees for courses and workshops are as stated on the Site and are subject to change. Full payment is required to confirm registration.
  • Refunds: Refunds are governed by our Return and Refund Policy, which is detailed separately on the Site. Please refer to that policy for specific terms regarding cancellations, refunds, and rescheduling.

5. Intellectual Property

  • Ownership: All content on the Site, including text, graphics, logos, and images, is the property of ArtVilla Academy or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Usage: You may not reproduce, distribute, or create derivative works from any content on the Site without prior written consent from ArtVilla Academy.

6. Limitation of Liability

  • Disclaimer of Warranties: The Site and all services and content provided are offered on an “as is” and “as available” basis. ArtVilla Academy makes no representations or warranties of any kind, express or implied, regarding the operation of the Site or the information, content, or materials provided.
  • Limitation of Liability: To the maximum extent permitted by law, ArtVilla Academy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of the Site or services, even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless ArtVilla Academy, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, violation of these Terms and Conditions, or infringement of any intellectual property or other rights.

8. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which ArtVilla Academy is based, without regard to its conflict of laws principles.
  • Dispute Resolution: Any disputes arising from or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration institution. The arbitration shall take place in the jurisdiction where ArtVilla Academy is based.

9. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting the revised terms on the Site. Your continued use of the Site following such changes constitutes your acceptance of the updated Terms and Conditions.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at info@artvillaacademy.com.

Shipping and Delivery Policy

Effective Date: 24-08-2024

1. Introduction

This Shipping and Delivery Policy outlines the procedures and responsibilities related to the shipping and delivery of products purchased from ArtVilla Academy (“we,” “our,” “us”). By placing an order through our website located at www.artvillaacademy.com (the “Site”), you agree to adhere to the terms specified herein.

2. Shipping Procedures

  • Order Processing: Orders are processed during regular business hours, Monday through Friday, excluding public holidays. Orders placed outside of business hours will be processed on the next business day.
  • Processing Time: Standard order processing time is typically 1-3 business days from the receipt of payment. Customized or special orders may require additional processing time, which will be communicated at the time of purchase.

3. Shipping Methods

  • Shipping Options: We offer various shipping methods, including standard and expedited shipping. The available shipping options and associated costs will be presented at checkout.
  • Shipping Costs: Shipping costs are calculated based on the shipping method selected, destination, and weight of the package. All applicable shipping fees will be displayed during the checkout process.

4. Delivery Times

  • Estimated Delivery Time: Delivery times vary based on the shipping method selected and the destination. Estimated delivery times are provided at checkout and are subject to change based on factors such as carrier delays and weather conditions.
  • Delivery Confirmation: Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your shipment.

5. Delivery Address

  • Accuracy: It is the responsibility of the customer to provide accurate and complete shipping information. ArtVilla Academy is not liable for delays or delivery issues resulting from incorrect or incomplete address details.
  • Address Changes: Requests to change the shipping address after the order has been placed must be submitted promptly. Address changes may not be possible if the order has already been processed or shipped.

6. Shipping Issues

  • Delayed Shipments: In the event of a delay, we will notify you as soon as possible and provide updated delivery information. We are not liable for delays caused by carriers or other external factors.
  • Lost or Damaged Shipments: If your shipment is lost or arrives damaged, please contact us at info@artvillaacademy.com within 7 days of receipt or expected delivery date. We will assist with filing a claim with the carrier and may provide a replacement or refund, subject to carrier policies and availability.

7. International Shipping

  • Availability: International shipping is available to select countries. International shipping rates and delivery times vary depending on the destination.
  • Customs Duties and Taxes: International shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These additional costs are the responsibility of the recipient and are not included in the shipping fees.

8. Shipping Policy Changes

We reserve the right to amend this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Site. Continued use of the Site following such changes constitutes your acceptance of the updated policy.

9. Contact Information

For any questions or concerns regarding this Shipping and Delivery Policy, please contact us at info@artvillaacademy.com.